Shipping & Delivery

Shipping Costs


Standard Shipping

Enjoy free standard shipping on all orders over $50 to valid addresses in Australia!*

For orders under $50 the shipping fee is $5.95.


Express Shipping

We offer express shipping for $9.95 to valid addresses in Australia*.


*Fragile, Bulky & Heavy Items

For fragile, bulky, or heavy items, the shipping price may differ.


Shipster by Australia Post

Free shipping on eligible online purchases*.

*Order total must be $25 or over (after savings and discounts, and excluding delivery cost).
Shipping cost of the order must be under $20. Excludes express shipping and bulky items.

Click here for more info >

Shipping & Delivery Times

Orders placed before 3:00pm AEST are usually dispatched on the same business day. You will receive a shipping confirmation email when your package leaves our warehouse.

We use Australia Post to ship the majority of our packages, so please check their postage and delivery calculator for estimated delivery times to your area. Please note we dispatch from Geelong 3214. Delivery may take longer to some rural areas, such as the Northern Territory and Western Australia, so please consider this when choosing your delivery option.

Orders will be processed during normal AEST business hours between Monday and Friday. All orders placed on weekends and public holidays will be processed on the next available business day. Shipment and delivery of orders is based on product availability, payment processing time and distribution centre processing time.


DELIVERY CALCULATOR

Where's My Package?

Tracking your package is easy!

Your tracking number is located in the shipping confirmation email you receive when your package leaves our warehouse, and all you have to do is enter this tracking number at https://auspost.com.au/parcels-mail/track.html#/track


TRACK MY PACKAGE

Our Christmas Shipping Guide

To ensure you receive your order by, Monday 24 December 2018, please review our Christmas delivery information

Please note the delivery times below are based on information provided by our carriers and should only be used as a guide. We recommend placing orders well in advance of these dates to ensure you receive your order before Christmas.

Latest deadlines to ensure parcel delivery before the 25th of December will vary on region. Check below for the dates according to your location.*


CHRISTMAS SHIPPING GUIDE

Customs Import Duties and Taxes for New Zealand

Orders may be shipped from international distribution centers and may be subjected to customs import duties and/or taxes assessment. If assessed, all applicable import duties and taxes, and/or carrier-related fees are the responsibility of the recipient of the order. These additional charges will be presented upon delivery of the goods and not during checkout, the fee will be collected from the recipient by the shipping carrier at the time of delivery Parcels containing goods above NZD $199 in value are subjected to customs import duties and/or taxes. Parcels containing goods of lesser value are NOT subject to any import duties and/or taxes. As customs policies and import duties vary widely from country to country; you may wish to contact the local customs office for more information.https://auspost.com.au/parcels-mail/track.html#/track

Terms & Conditions

For more information, please view our full terms & conditions.